Shipping policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been dispatched, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Australia (Standard Shipping): 3–7 business days
- Australia (Express Shipping): 1–3 business days
- International Shipping: 7–21 business days (depending on destination)
Please note that delivery times may vary due to carrier delays or peak periods.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this to monitor your delivery status.
International Shipping
We ship worldwide. However, customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Delays
While we aim to meet all delivery estimates, delays can occur due to factors beyond our control (e.g., postal disruptions, weather, customs processing). We appreciate your patience in such cases.
Lost or Damaged Items
If your order arrives damaged or goes missing in transit, please contact us at:
inspireperformancewear1@gmail.com.au within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.
Incorrect Shipping Information
Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.